Try Sprout Social for free with a 30-day trial
Discover the most robust and cohesive social media business solution, built to scale. Upgrade as you grow or cancel anytime.
Standard
$89 per user/month (billed annually)
or $99 month-to-month
No credit card required
- Essential tools for getting started
- Standard includes:
- 5 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
- All-in-one social inbox Monitor and engage with messages across Facebook, Twitter, Instagram and LinkedIn all in one place.
- Publish, schedule, draft and queue posts
- Social content calendar
- Review management Easily monitor and manage reviews across Facebook, Google My Business, TripAdvisor, and Glassdoor.
- Profiles, keywords and locations monitoring
- Tasking and social CRM tools Sprout’s social customer relationship management (CRM) tools provide contextual information such as conversation history, contact information and internal notes to help teams respond to customers quickly and personally.
- Group, profile and post-level reporting
- Paid promotion tools to boost Facebook posts
- iOS and Android mobile apps
Professional
$149 per user/month (billed annually)
or $169 month-to-month
No credit card required • Request a demo
- Powerful tools for social business
- Professional includes:
- 10 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
- Everything in Standard, plus
- Competitive reports for Instagram, Facebook and Twitter
- Incoming and outgoing message content tagging
- Custom workflows for multiple approvers and steps
- Scheduling for optimal send times Boost content reach by an average of 60% with suggested times meant to promote more social engagement.
- Response rate and time analysis reports Analyze response rates and times to benchmark engagement goals and improve your social media responsiveness.
- Trend analysis for Twitter keywords and hashtags
- Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
- Helpdesk, CRM and Social Commerce integrations. Integrate your Zendesk, Hubspot, Salesforce, Microsoft Dynamics 365, Facebook Shops or Shopify accounts with Sprout Social. Track and manage support issues, update contact information and drive more sales on social.
Advanced
$249 per user/month (billed annually)
or $279 month-to-month
No credit card required • Request a demo
- Advanced tools for social business at scale
- Advanced includes:
- 10 social profiles Additional profiles can be purchased for a nominal fee without upgrading to a higher plan.
- Everything in Professional, plus
- Message Spike Alerts for increased message activity Get alerted when message volume is higher than usual with email and push notifications.
- Digital asset and content library Store relevant and on-brand content including images, videos and text snippets for more efficient campaign management.
- Chatbots with automation tools Create, preview and manage chatbots for Twitter and Facebook private messages using Sprout’s Bot Builder.
- Saved and suggested replies Powered by a machine learning algorithm, Suggested replies recommends consistent answers to commonly asked questions.
- Inbox rule builder for automated actions Set up alerts and rules based on keywords, message types and profiles to automatically tag and complete messages in the Smart Inbox.
- Automated Link Tracking Set up rules to automatically add link tracking to links posted in Sprout, helping you better identify your social traffic.
- Twitter surveys to define CSAT or NPS Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.
Unlock the immense value of social data. Get access to trends and actionable insights to inform your marketing, brand and competitive strategy.
Go deeper with your data by leveraging 150+ additional reports while accessing custom report builders and interactive dashboards.
Give your employees and partners a simple way to share curated content across their social networks and amplify the brand’s reach.
Premium solutions can be added to any plan. Start a free trial or request a demo to learn more.
Questions regarding any of our plans?
Send us a note at sales@sproutsocial.com or call us at 1.866.878.3231
You can also read through our FAQs below
Join our 25,000+ happy customers
Frequently asked questions
Still have questions about how Sprout's software can help your business?
Getting started
You’ll have 30 days to try Sprout, risk free. No credit card is required to start a trial.
After your 30-day free trial, you’ll be asked to pick a plan and enter your payment info.
Request a free, customized demo and have a Sprout expert show you our suite of social management, customer care, social data and intelligence, and advocacy solutions.
We’re here to help! Please reach out to your Account Representative or contact Sales at 1.866.878.3231.
Plans
No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.
Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.
You sure can. Additional profiles can be purchased for a nominal fee without the need to upgrade to a higher plan. Access to additional profiles based on your company’s exact needs can be discussed with one of our team members during your evaluation. Contact us for more information.
Unsure which plan is right for your business? Contact sales@sproutsocial.com and we’ll help you choose the best path forward based on your business goals.
Payments and pricing
Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact sales@sproutsocial.com to discuss these options.
You can reach our billing department at support@sproutsocial.com.
Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for businesses at $169 per user per month, and the Advanced plan offers solutions for businesses at scale at $279 per user per month. Annually, the Standard plan costs $1,068 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.
Platform
No. The features and tools within the Premium Add-On packages do not work independently; instead, they unlock additional functionality on top of our base plans.
At Sprout, we take your account’s security very seriously:
- All interactions with Sprout are encrypted with SSL over the Internet.
- Sprout’s databases are kept in a private network, completely inaccessible from the public Internet.
- Sprout doesn’t store user passwords, so even if our database were to be hacked, it would be impossible for the attacker to gain access to your account.
- Sprout accesses Facebook and Twitter on your behalf using a mechanism called OAuth; this is highly secure and flexible in that you can easily disable Sprout’s access at any time.
Frequently asked questions
Still have questions about how Sprout's software can help your business?
Or send us an email: sales@sproutsocial.com
Getting started
You’ll have 30 days to try Sprout, risk free. No credit card is required to start a trial.
After your 30-day free trial, you’ll be asked to pick a plan and enter your payment info.
Request a free, customized demo and have a Sprout expert show you our suite of social management, customer care, social data and intelligence, and advocacy solutions.
We’re here to help! Please reach out to your Account Representative or contact Sales at 1.866.878.3231.
Plans
No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.
Nope. After your 30-day free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.
You sure can. Additional profiles can be purchased for a nominal fee without the need to upgrade to a higher plan. Access to additional profiles based on your company’s exact needs can be discussed with one of our team members during your evaluation. Contact us for more information.
Unsure which plan is right for your business? Contact sales@sproutsocial.com and we’ll help you choose the best path forward based on your business goals.
Payments and pricing
Online payment methods include major credit cards and Paypal. Prepayment options are available and allow your account to be debited monthly according to your plan and number of users. Contact sales@sproutsocial.com to discuss these options.
You can reach our billing department at support@sproutsocial.com.
Sprout Social’s pricing starts at $99 per user per month for the Standard plan. The Professional plan offers additional features for businesses at $169 per user per month, and the Advanced plan offers solutions for businesses at scale at $279 per user per month. Annually, the Standard plan costs $1,068 per user, the Professional plan is $1,788 per user annually, and the Advanced plan is $2,988 per user per year.
Platform
No. The features and tools within the Premium Add-On packages do not work independently; instead, they unlock additional functionality on top of our base plans.
At Sprout, we take your account’s security very seriously:
- All interactions with Sprout are encrypted with SSL over the Internet.
- Sprout’s databases are kept in a private network, completely inaccessible from the public Internet.
- Sprout doesn’t store user passwords, so even if our database were to be hacked, it would be impossible for the attacker to gain access to your account.
- Sprout accesses Facebook and Twitter on your behalf using a mechanism called OAuth; this is highly secure and flexible in that you can easily disable Sprout’s access at any time.